Forms
With Kivra's Forms you have a flexible way to collect feedback from your customers, and for you to reply in turn. A form is attached to other correspondence, for example, attaching a health care survey with information about an upcoming appointment, or a few questions about how your customer would like to pay an invoice or finding out what a client thinks about your service. What you want to ask is up to you!
Users
Kivra Business users
Senders
Great ways to use forms
Do you see any suitable scenarios for your organisation with forms?
Let your customers help you evolve – information and feedback are win/win's.
An ice breaker can be a key to effective communication.
Share your offers and receive instant answers.
How are your customers or patients really doing? Ask!
Order forms with answers and orders in one.
Enter into agreements and contracts with Kivra's signature service.
How could it look?
Exactly how it looks and which setup you use is up to you. But here is an example of what it could look like.
One question or a whole survey
With forms, senders can get quick feedback after e.g., a healthcare visit while the experience is top of mind. Or, just as easily send out a shorter survey. Why not use it linked to a booking for health information instead of sending out beforehand and requiring the patient to bring it to the visit? Or, gather needs and thoughts from customers to better adapt future offers?
When PRI via Kivra's digital form collects all the information from the private customers that is needed in connection with a retirement, it means a simplified way of working for us and an efficiency of the entire retirement process.
– Stefan Arbrink, PRI's head of business development.
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